Welcome to bioMérieux!

Customer Delight is not a tag line or the current buzz word, but an important goal that bioMérieux has undertaken to constantly improve the relationship with our customers – not only our external customers who use our products, but also our internal customers: our employees.

Our Customer Education Department provides in-house training 42 weeks per year for our Customer Partners to ensure their confidence in using our products and services.

We deeply believe that satisfied employees translate to delighted customers and our internal training department focuses on the full scope of training from on-boarding new hires to sales and leadership training.

Delight is defined “as taking great pleasure or joy.” At bioMérieux, we want our customers to enjoy a favorable experience with our products and services that surpasses their expectations.

We look forward to partnering with you to achieve your goals!

Mari Glass-Clarke
Sr. Director
Customer Delight Management & Inside Sales